Travel with Confidence

In almost all circumstances you will pay less entrusting your travel arrangements to us than booking directly with a hotel, safari lodge or resort. This means that you get our experience and knowledge and financial protection for absolutely no cost; it is those properties that remunerate us and not you!

We are committed to delivering exceptional service. From the moment of your initial contact until your safe return home, we provide seamless support and assistance. Our Directors are available around the clock, ensuring that any requests or concerns are addressed promptly and by someone who is able to make immediate decisions without the need for escalation and delays. Whether it’s arranging last-minute changes, securing coveted reservations, or providing insider tips we go above and beyond to create a stress-free and unforgettable travel experience.

PRICING AND TRANSPARENCY

It will always cost you less to book with Mirus Journeys than to book with the hotels and lodges directly.

When it comes to travel, pricing and transparency play a crucial role in ensuring a seamless and satisfactory experience for travellers. Mirus Journeys understands this and places a strong emphasis on providing clear and transparent pricing, coupled with exceptional value for our clients.

One of the key aspects of Mirus Journeys’ approach to pricing is our commitment to customization. We recognize that every traveller has unique preferences and requirements, and our pricing reflects this individuality. By offering bespoke itineraries tailored to specific needs, we ensure that you pay for exactly what you desire, resulting in a personalized journey that offers exceptional value for money.

We maintain a high level of transparency throughout the pricing process and we are usually able to show detailed breakdowns associated with your chosen itinerary.

Moreover, we believe in being upfront about any additional fees or charges that may be applicable. Our travel consultants communicate these costs clearly, ensuring that there are no surprises or hidden expenses along the way.

We strive to provide exceptional value for the prices we quote. Through ourr extensive network of partners and suppliers, we negotiate competitive rates without compromising on quality. Our handpick accommodations, transportation options, and experiences that offer the best value for our clients, ensuring that each aspect of the journey contributes to an unforgettable and worthwhile travel experience.

Financial Protection

When it comes to travel, financial protection is a crucial consideration. Mirus Journeys understands the importance of providing their clients with peace of mind and ensures that their journeys are backed by robust financial protection measures, including the Air Travel Organiser’s Licence (ATOL). Our ATOL number is 9319.

As an ATOL holder, Mirus Journeys is licensed by the Civil Aviation Authority (CAA), which means that if you book a flight-inclusive package with them, you are protected against the risk of financial loss in the event of their insolvency or other unforeseen circumstances. The ATOL protection covers not only the cost of your flights but also other components of your package, such as accommodations and transfers. This means that in the unlikely event that Mirus Journeys encounters financial difficulties, you will either be refunded or repatriated, ensuring that your investment is safeguarded.

Moreover, Mirus Journeys goes beyond the minimum requirements of ATOL to provide even more comprehensive financial protection for their clients. They understand that travel arrangements often involve multiple components, such as hotels, tours, and additional services. Therefore, they extend their financial protection to cover these elements as well, even if they are not included in a flight-inclusive package. This additional protection ensures that your entire travel investment is secure, offering you complete peace of mind.

Mirus Journeys also maintains comprehensive professional liability insurance, which provides additional coverage in case of any errors or omissions on their part. This insurance further enhances their commitment to financial protection and demonstrates their dedication to client satisfaction and security.

Furthermore, Mirus Journeys believes in maintaining strong relationships with their suppliers and partners. They work with reputable and financially stable organizations, ensuring that the services provided during your journey are of the highest quality and that you can trust in the reliability and financial stability of these entities.

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